UNCH 2019 Nursing Annual Report - 17

2020 PLANS

Recommendation 1: Clearly define WPV and
establish systems across the organization
that enable staff to report workplace violence
instances, including verbal abuse.

Recommendation 4: Review each case
of workplace violence to determine
contributing factors. Analyze data related to
WPV and worksite conditions to determine
priority situations for intervention.

Barbara-Ann Bybel
Barbara-Ann.Bybel@unchealth.unc.edu

Paul Perryman
Paul.Perryman@unchealth.unc.edu

2019 Nursing Annual Report | 17

ACCOMPLISHMENTS

Recommendation 6: Train all staff
in de-escalation, self-defense, and
response to emergency codes.

STAFF AWARDS

Recommendation 5: Develop quality
improvement initiatives to reduce incidents of
WPV using data to drive the implementation of
cost-effective, evidenced-based solutions.

For more information or
to join, please contact:

STAFF PROFILES

Recommendation 3: Provide appropriate
follow-up and support post WPV incident
including psychological counseling and
trauma-informed care if necessary.

The WSC is committed to communicate their
work and the current state of workplace
violence at UNC Hospitals. Resources and
data related to workplace violence can be
found on the Workplace Safety Program
SharePoint site on the intranet at https://
uncmedicalcenter.intranet.unchealthcare.org/
dept/WorkplaceSafety/Pages/default.aspx.

FEATURE STORY

Recommendation 2: Capture, track, and trend
all reports of WPV - including verbal abuse and
attempted assaults when no harm occurred.

MAGNET ® STORIES

At the end of 2019, the WSC conducted a gap
analysis of UNC Hospitals' Workplace Safety
Program using the recommendations in the 2019
Joint Commission Sentinel Alert on Workplace
Violence as a target state. This gap analysis
identified a number of recommendations
for improvement, including the following:

In February 2020, the WSC prioritized and
approved its primary goals for calendar year 2020
to include: 'Define and develop a recommended
system for follow up and support after workplace
violence incidents, to include counseling and
trauma-informed care' and 'Develop a process
for elevating violent incidents for review and
dissemination of lessons learned.' Initial tactics
include the implementation of an aggression/
violence screening tool for patients on admission
to proactively determine who is at higher risk
so interventions can be developed and flagging
charts in EPIC to ensure relevant high-risk
information can be confidentially communicated
with all involved in a patient's care to increase
awareness and provide specialized interventions.

LETTER

Special Feature

https://uncmedicalcenter.intranet.unchealthcare.org/dept/WorkplaceSafety/Pages/default.aspx https://uncmedicalcenter.intranet.unchealthcare.org/dept/WorkplaceSafety/Pages/default.aspx https://uncmedicalcenter.intranet.unchealthcare.org/dept/WorkplaceSafety/Pages/default.aspx

UNCH 2019 Nursing Annual Report

Table of Contents for the Digital Edition of UNCH 2019 Nursing Annual Report