Staff Profiles Sharmila Tim SoaresWerlau Sardinha BSN, RN-BC Clinical Nurse IV MSN, RN, CCRN Patient Services Manager III Making Quality Transparent Quality improvement comes with the territory when it comes to health care. There is no end to pursuing excellence, and Sharmila Soares-Sardinha and Tim Werlau recently led a project that sought to improve quality metric reporting transparency to staff and patients. They are thrilled that this project has yielded a reduction in patient harm and improved patient experience scores. Quality TV has created transparency on every unit in Surgery Services where we excel while increasing our opportunities for improvement. Tim Werlau, BSN, RN-BC Clinical Nurse IV