UNCH 2020 Nursing Annual Report - 4

experience based on HCAHPS scores. This
recognition is given to those hospitals that are
top in the nation for overall patient experience
based on nine measures related to doctor and
nurse communication, hospital cleanliness
and noise levels, and medication and
post-discharge care instructions. I am so
proud of these achievements and what they
represent even as our team was juggling
many other challenges.
80%
of inpatient units
outperformed the
NDNQI national
benchmark for
restraint measures
An 'A' Leapfrog Hospital Safety Grade
We have some terrific patient safety metric
outcomes to celebrate! For the eighth time
in a row, UNC Hospitals received an " A " for
the Leapfrog Hospital Safety Grade. This is
considered the gold-standard measure of
patient safety and is based on 28 different
outcome measures and data.
In calendar year 2020 for nursing
quality measures, we achieved several
meaningful successes: 80% of inpatient
units outperformed the National Database
for Nursing Quality Indicators (NDNQI) top
25th percentile benchmark for restraint
measures; 75% of units outperformed
the NDNQI national benchmark for fall
prevention; and 72% of units outperformed
the NDNQI national benchmark for skin
care, putting us in the top 25th percentile
benchmark for this indicator. Additionally,
our Central Line infection and our CLABSI
rates were below those for last year.
75%
of inpatient units
outperformed the
NDNQI national
benchmark for
fall prevention
72%
of inpatient units
outperformed the
NDNQI national
benchmark
for skin care
These are remarkable achievements and mean
such good things for our patients! The nursing
team contributes heavily to success in exceeding
our organizational quality goals in reducing patient
harm. And as we all know, every time these
metrics improve, it means more patients are
going home because of your good work.
I have every confidence that we will
continue the great work that we are doing
to better the lives of the people of North
Carolina as we head into another year.
4 | 2020 Nursing Annual Report

UNCH 2020 Nursing Annual Report

Table of Contents for the Digital Edition of UNCH 2020 Nursing Annual Report

A Letter From Dr. Madigan
Special Feature
Magnet Stories
Managing the Risks of COVID-19
Resuscitation Response to COVID
Retention Committee: Random Acts of Kindness
The Role of Quality Liaison in Oncology
Labor & Delivery Patient Education
Emergency Department Transition Unit (EDTU)
Nursing Staff Recognition Awards
Professional Accomplishments
UNCH 2020 Nursing Annual Report - Cover1
UNCH 2020 Nursing Annual Report - Cover2
UNCH 2020 Nursing Annual Report - 1
UNCH 2020 Nursing Annual Report - A Letter From Dr. Madigan
UNCH 2020 Nursing Annual Report - 3
UNCH 2020 Nursing Annual Report - 4
UNCH 2020 Nursing Annual Report - 5
UNCH 2020 Nursing Annual Report - Special Feature
UNCH 2020 Nursing Annual Report - 7
UNCH 2020 Nursing Annual Report - 8
UNCH 2020 Nursing Annual Report - 9
UNCH 2020 Nursing Annual Report - Managing the Risks of COVID-19
UNCH 2020 Nursing Annual Report - 11
UNCH 2020 Nursing Annual Report - Resuscitation Response to COVID
UNCH 2020 Nursing Annual Report - 13
UNCH 2020 Nursing Annual Report - Retention Committee: Random Acts of Kindness
UNCH 2020 Nursing Annual Report - 15
UNCH 2020 Nursing Annual Report - The Role of Quality Liaison in Oncology
UNCH 2020 Nursing Annual Report - 17
UNCH 2020 Nursing Annual Report - Labor & Delivery Patient Education
UNCH 2020 Nursing Annual Report - 19
UNCH 2020 Nursing Annual Report - Emergency Department Transition Unit (EDTU)
UNCH 2020 Nursing Annual Report - 21
UNCH 2020 Nursing Annual Report - Nursing Staff Recognition Awards
UNCH 2020 Nursing Annual Report - 23
UNCH 2020 Nursing Annual Report - 24
UNCH 2020 Nursing Annual Report - 25
UNCH 2020 Nursing Annual Report - 26
UNCH 2020 Nursing Annual Report - 27
UNCH 2020 Nursing Annual Report - Professional Accomplishments
UNCH 2020 Nursing Annual Report - 29
UNCH 2020 Nursing Annual Report - 30
UNCH 2020 Nursing Annual Report - 31
UNCH 2020 Nursing Annual Report - 32
UNCH 2020 Nursing Annual Report - 33
UNCH 2020 Nursing Annual Report - 34
UNCH 2020 Nursing Annual Report - 35
UNCH 2020 Nursing Annual Report - 36
UNCH 2020 Nursing Annual Report - Cover3
UNCH 2020 Nursing Annual Report - Cover4
http://digital.unchealthcare.org/2020/
http://digital.unchealthcare.org/2019
http://digital.unchealthcare.org/2018
http://digital.unchealthcare.org/2017
http://digital.unchealthcare.org/2015
http://digital.unchealthcare.org/2014
https://www.nxtbook.com/nxtbooks/uncnursing/annualreport2013
https://www.nxtbookmedia.com